Shipping policy

Processing Time

For Standard Shipping, please allow 1-2 business days for order processing before your tracking number is activated.

Shipping Time

Delivery times typically range from 7 to 21 business days depending on your location.

Order Tracking

Once your order has been processed and shipped, you will receive an email with your tracking number. You can use this number to track your order's progress.

Delayed Orders

If it has been longer than 30 days since you placed your order and you have not yet received it, please contact us at help@emporiozem.com for assistance.

Shipping Costs

Shipping costs will be calculated at checkout based on the shipping method and delivery location. Free shipping options may be available depending on the promotional offers provided by Empório Zem at the time of purchase.

Contact Us

If you have any questions about your order or our shipping policies, please reach out to us at help@emporiozem.com.