Terms of service

Welcome to Empório Zem! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website.

1. General Information

  • Website: The website located at www.emporiozem.com (the "Site") is operated by Empório Zem.
  • Contact: If you have any questions about these Terms, please contact us at help@emporiozem.com.

2. Use of the Site

  • Eligibility: You must be at least 18 years old to use our Site and services. By using the Site, you represent and warrant that you meet this age requirement.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to engage in any unlawful, fraudulent, or abusive activities. You also agree not to use the Site in any way that could damage, disable, overburden, or impair the Site.

3. Product Information and Orders

  • Product Descriptions: We strive to ensure that all product descriptions are accurate. However, we do not warrant that product descriptions or other content on the Site are error-free, complete, or current.
  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

4. Pricing and Payment

  • Prices: Prices for products are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.
  • Payment: Payment for orders must be made using the methods specified on the Site. You agree to provide accurate and complete payment information.

5. Shipping and Delivery

  • Shipping: We will make reasonable efforts to ship your order promptly. Shipping times are estimates and may vary based on your location and other factors.
  • Delivery Issues: If you experience issues with the delivery of your order, please contact us at help@emporiozem.com for assistance.

6. Returns and Refunds

  • Return Policy: Our return policy is detailed on our website. Please review the policy carefully before making a purchase.
  • Refunds: Refunds will be processed according to our return policy. Please contact us at help@emporiozem.com for any issues related to refunds.

7. Intellectual Property

  • Ownership: All content on the Site, including text, graphics, logos, and images, is the property of Empório Zem or its licensors and is protected by intellectual property laws.
  • License: You are granted a limited, non-exclusive, and non-transferable license to access and use the Site for personal, non-commercial use. You may not copy, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

  • No Warranty: The Site and its content are provided "as is" and "as available" without any warranties of any kind, either express or implied.
  • Limitation: To the fullest extent permitted by law, Empório Zem shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.

9. Indemnification

You agree to indemnify and hold harmless Empório Zem and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or violation of these Terms.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on the Site. Your continued use of the Site after any changes signifies your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Empório Zem is established, without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes arising from or related to these Terms or your use of the Site shall be resolved through binding arbitration.

13. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and Empório Zem regarding your use of the Site and supersede all prior agreements.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

For questions or concerns about these Terms, please contact us at:

Empório Zem
Email: help@emporiozem.com